Question 1

Who is HI5IVE MUSIC and what does HI5FIVE MUSIC do?

Accepted Answer

HI5FIVE is one of the music production departments of HILIFE MUSIC and is part of the HILIFE GROUP of companies, HI5FIVE MUSIC specialise in music production and creating high quaility instrumentals.

Question 2

How much does a lease cost?

Accepted Answer

We have put together a number of packages to suit a range of budgets. Outline prices and costs can be found in the licensing section.

Question 3

When I purchase a License/Lease do I own the Instrumental?

Accepted Answer

NO, HI5FIVE MUSIC does not sell instrumentals. Our instrumentals are leased Non-Exclusively and Exclusively. All instrumentals are owned by HILIFE MUSIC GROUP you have purchased the rights to use the instrumental within limited restrictions.

Question 4

What is meant by leasing an Instrumental/beat?

Accepted Answer

A client pays a fee in order to have the rights of use of an instrumental for restricted use and a limited time.

Question 5

What is a Non-Exclusive license?

Accepted Answer

A Non-Exclusive license also known as a Lease is simply when a client (licensee) rents an instrumental for a limited time with restricted use from the licensor (HI5FIVE). The licensor still owns the copyright and master of the track, therefore the instrumental can be leased to multiple clients at the same time.

Question 6

What is an Exclusive license?

Accepted Answer

An Exclusive license is solely granted to one client. Once an instrumental has been purchased exclusively, the rights to use the Instrumental cannot be resold. An Exclusive License has far fewer restrictions and limitations than A Non-Exclusive License.

Question 7

Should I purchase a Non-Exclusive or an Exclusive License?

Accepted Answer

This is to a great extent subject to the client and their individual circumstances. However additional important factors that should be taken into account may be the size or the budget of the intended project to be undertaken, generally as a rule, the larger the project and budget size the more likely you are to require a higher grade license. For example, if the purchase is for assessment purposes, then no more than a single evaluation purchase is necessary whereas if a client requires an instrumental to release as a single or to go on an album it would be advisable to purchase an exclusive license.

Question 8

What happens if I purchase a Non-Exclusive license and then a third party purchases Exclusive rights for the same instrumental?

Accepted Answer

The Clients Non-Exclusive rights that are granted within the license agreement at purchase are maintained unaffected until the end of Term, whereupon all of the granted rights expire and are no longer valid. The instrumental will then not be available for further leasing. Please see License Specifications.

Question 9

When I purchase an instrumental, how soon will I receive it?"

Accepted Answer

Following the purchase of an instrumental a download link will automatically be sent out instantly upon payment being received. Higher grade license purchases will include an additional download which will be despatched to the client within 3/5 working days please see the Product Delivery.

Question 10

Will the voice tags be removed when I purchase an instrumental?

Accepted Answer

Yes, when a client has purchased an instrumental, they will then receive the instrumental with all voice tags removed, with the exception of the Copper License MP3 single evaluation purchase in which the voice tags remain in place. See License Specification information.

Question 11

Can I use the Copper License single evaluation MP3 for commercial use?

Accepted Answer

No, the Copper License MP3 single is for evaluation purposes only, no commercial rights are granted and no other use is permitted.

Question 12

Can I buy the song as a regular purchase, like I would on Apple Music without a license?

Accepted Answer

Yes, all of the instrumentals/songs that are available on the website have officially been released, which means that they are also available for purchase without a license to the general public for non commercial use.

Question 13

What are ITAC files?

Accepted Answer

Individual Track Audio Content Files or ITAC files abbreviated, also occasionally known as Track lines, Tracked out audio files or Stems. A musical composition’s individual audio tracks that collectively make up the complete instrumental. For example track one may be a bass guitar, track two a kick drum, track three a snare and so on. Collectively they form the completed instrumental while individually they are known as ITAC files.

Question 14

What is Music Synchronization Licensing?

Accepted Answer

In music industry terms, “music synchronization” is the process of playing an existing composition and/or audio recording in conjunction with a moving picture of any kind, i.e. TV show, commercial, film, video game, corporate presentation, YouTube clip, or radio commercials with voice-over etc. In order for someone to “sync” a particular instrumental to their project, show, commercial, movie, etc. they must obtain permission from the copyright holder and acquire what is called a synchronization license or “sync license.”

Question 15

I require a synchronization license do you provide this?

Accepted Answer

Absolutely, you require a Silver, Gold, Platinum or Diamond License that includes synchronization permissions, please take a look at our Sync Licensing Info pages for more information about what each grade license includes.

Question 16

Why should I use HI5FIVE MUSIC?

Accepted Answer

Because of the high standards maintained by HILIFE MUSIC and the GROUP of companies with which we are a part of, as well as crediting ourselves as do our clients, on our unique instrumentals, a high quality product and second to none service, as making our customers happy is our priority, from high profile clients to artists that are just starting out.

Question 17

Do you deal with clients that live outside of the United Kingdom?

Accepted Answer

Absolutely, we regularly deal with clients that use our services from all over the world. There are no limitations imposed by HI5FIVE MUSIC with regard to your location.

Question 18

I don’t live in the UK, but there are UK currency limits in the licence agreement?"

Accepted Answer

Simply convert the limit from UK currency to the currency of the country that you live in.

Question 19

Why do you call an instrumental a platform?

Accepted Answer

Here at HI5FIVE MUSIC we consider an instrumental to be a stage or a platform to which an artist can demonstrate and showcase their talents. For an artist that "stage" or "creative platform" should be exceptional. There is a greater likelihood of success with a highly talented artist performing on an exceptional platform.

Question 20

What if I can’t find an instrumental that suits my style?

Accepted Answer

Because we have a limit on the number of instrumentals that we make available in our online store, you have limited access to our very large catalogue of music, instrumentals, sound effects, audio, sound tracks etc. with additional instrumentals etc, not to mention the fact that we make custom instrumentals for clients on a regular basis. For enquiries on additional instrumentals contact customer services. Custom made instrumental outline prices and costs can be found in the licensing section.

Question 21

I can perform on any beat and my talents will come across, why shouldn’t I just use any instrumental?"

Accepted Answer

An artist can have exceptional talent as a singer or rapper with excellent lyrics. However in our experience if the Instrumental isn’t extremely captivating and cutting edge, the listening audience tends to switch off regardless of the artist talents. For an artist the instrumental is one of the captivating factors of their song, as we have mentioned, the platform to which they can shine and showcase their talent and to a large extent is the determining factor of the listening audience’s interest, and therefore the commercial success of a song, it is essential for an artist to have an excellent beat to accompany their talent.

Question 22

Why should I spend so much money on an instrumental?.

Accepted Answer

For many years major artists and companies have purchased the best instrumentals from various top producers around the world for substantial amounts of money in order to have a great sounding album/synced music etc., they have known the importance of a top rated instrumental for many years. We have merely taken this process and made it available for a range of budgets, placing great sounding instrumentals within the reach of lower budget projects.

Question 23

I have paid a lot of money but have not been successful with my project, what now?"

Accepted Answer

As with anything, of course we cannot guarantee that you will be successful with your endeavour, however what we can guarantee is that your instrumental will be provided to a very high professional standard, setting you on a level playing field with established artists and professional organisations in terms of a professional quality instrumental with cutting edge sounds & original music. We recommend that you continue to pursue your vision as successful people in every industry often have many setbacks & failures before they succeed.

Question 24

I have made payment but I have not received a download link what should I do?

Accepted Answer

If the download is not received shortly following purchase firstly please check your junk mail folder, if you have not received a download link Please see the Product Delivery information. If you still have not received a download link please contact customer services hi5five@hilifemusicgroup.com

Question 25

What type of Payments does HI5FIVE accept?

Accepted Answer

We accept all major credit/debit cards and PayPal